250-808-5044

Privacy Policy – Kelowna Lock and Key (SMS-Specific)

Introduction

At Kelowna Lock and Key, your privacy is a priority. This policy outlines how we manage and protect your personal information related to SMS messaging.

Collection and Use

We may collect the following information:

  • Your mobile phone number

  • Content of your SMS messages

  • Details from service-related communications

  • Customer support inquiries

Use of SMS Data

Your information is used strictly to communicate regarding services you have requested or consented to.

Data Protection

We use industry-standard practices and encryption to safeguard your information.

Disclosure of Information

We do not share or sell SMS-related data unless:

  • Required by law

  • Necessary to protect our rights or property

  • With your explicit written consent

Your Rights

You may request to access, correct, or delete your data unless retention is required for legal or operational reasons.

Retention Policy

SMS data is stored securely for up to 12 months, after which it is deleted or anonymized unless otherwise required by law.

Policy Updates

This policy may be updated periodically. Updates take effect immediately upon being posted to our website.

Contact

For questions or data access requests, contact us at:
info@kelownalockandkey.ca | (250) 808-5044

✅ SMS Consent Language

By opting into SMS via our website or other platforms, you agree to receive text messages from Kelowna Lock and Key. These may include appointment reminders, service follow-ups, billing alerts, and special offers. Message frequency varies. Standard message and data rates may apply. View our Privacy Policy at kelownalockandkey.ca/privacy-policy. Text HELP for help. Reply STOP to cancel.

☑️ Consent Tick Box Language

By checking the YES box, I consent to receive SMS messages from Kelowna Lock and Key at the phone number provided above. These messages may include service confirmations, updates, billing notifications, or special offers. Message frequency may vary. Standard message and data rates may apply. For help, text HELP or visit kelownalockandkey.ca. See our [Privacy Policy] and [Terms & Conditions].

🔁 Subscriber Opt-In / Opt-Out Messaging

START Message:
“Thanks for subscribing to SMS alerts from Kelowna Lock and Key. Message frequency may vary. To opt out, text STOP. For help, text HELP or visit kelownalockandkey.ca.”

STOP Message:
“You’ve unsubscribed from Kelowna Lock and Key SMS alerts. To re-subscribe, reply START.”

HELP Message:
“Need assistance? Contact Kelowna Lock and Key at info@kelownalockandkey.ca or visit kelownalockandkey.ca. Message and data rates may apply.”