Terms and Conditions for SMS Messaging – Kelowna Lock and Key

By opting in to receive SMS messages from Kelowna Lock and Key, you agree to the following:

1. Consent for SMS Communication

Phone numbers collected for SMS communication will only be used by Kelowna Lock and Key and will not be shared with third parties for marketing purposes.

2. Types of SMS Communications

You may receive SMS messages related to:

• Appointment confirmations and reminders

• Service updates or follow-up messages

• Billing and invoice-related notifications

• Limited-time offers and promotions (if applicable)

3. Message Frequency

Message frequency varies depending on the services you engage with. You may receive up to 15 messages per week.

4. Messaging Fees

Standard message and data rates may apply, depending on your mobile carrier and service plan.

5. Opt-In Methods

You may opt in to receive SMS messages by:

• Completing a form on our website

• Signing a paper service agreement

• Verbally confirming with a representative during service intake

6. Opt-Out Instructions

To stop receiving SMS messages, reply “STOP” to any message or email us at info@kelownalockandkey.ca.

7. Help

Reply “HELP” to any SMS or contact us at info@kelownalockandkey.ca for assistance.

8. Optional Participation

If you do not wish to receive SMS communications, simply do not select the SMS consent checkbox or notify our team at the time of service.

9. Standard Disclosures

Message and data rates may apply. Message frequency varies by user.
Privacy Policy: https://kelownalockandkey.ca/privacy-policy